Job Description

The Field Support Officer works under the supervision of EUAA, performing some or all of the following tasks:

• Work under the supervision of the EUAA Measure Coordinator and contribute to the overall management of the EUAA Operation under responsibility; The tasks may focus on asylum and/or reception operations; 

• Support the Greek authorities and contribute to the overall management of the Operation under responsibility;

• Coordinate the day-to-day management of the Operation, including planning, implementation, assessment of needs, personnel management, problem-solving;

• Provide support in managing contacts, in implementation of the instructions of EUAA at central level; 

• Liaise and network with internal and external stakeholders, e.g. other European and International institutions, NGOs, national authorities and others;

• Provide support to field operations in other locations than the duty station, as requested;

• Perform frequent missions for the performance of the tasks, as requested; 

• Attend and/or organize regular meetings with stakeholders at national or local level, as requested;

• Be available to participate in missions, as per the operational needs of EUAA;  

• Participate in trainings organised by EUAA or other stakeholders at national or local level, as requested;

• Provide regular analytical reports and statistics of provided services and challenges;

• Draft documents, templates, minutes and reports;

• Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

• University degree is required; 

• Post-graduate degree will be an advantage; 

• Demonstrated previous experience in relevant tasks and in particular in managing and coordinating big intercultural and interdisciplinary teams is required;  

• Field experience in the migration and asylum context will be an advantage; 

• Fluency in English (oral and written); 

• Computer literacy, including MS Office applications (Word, Excel), use of internet and web-based applications; 

• Excellent intercultural/interdisciplinary communication skills; 

• Excellent organisational skills, management skills and problem-solving skills;  

• Analytical skills and ability to work as a member of team. 

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